Philosophy
Our company is built on four foundational principles: true collaboration, flexibility, mindful innovation and commitment. These principles influence not only how we choose to do business but also who we hire to execute our work. Oddly enough, we find that the customers who keep coming back to us for more and more work – and over 60% of our work comes to us from repeat clients – share our foundational principles as well.
True Collaboration
We're not going to have to do business in the space we build, but someone will, so our job simply isn't complete until the end user is happy. It's important to us to be able to understand any project from the perspective of the design team as well as the client. Whether it's rushing a certain sector of a remodel to accommodate an important meeting or building mock-ups to ensure we're achieving the architect's design intent, Structura puts the customer's needs right where they ought to be: front and center.
Flexibility
With business – especially the construction business – speeding up more and more these days, it's important to be able to make quick decisions on the go. That's why Structura is so focused on mobility and minimal hierarchy: to allow us to respond to market forces and client needs with lightning speed. While the guys at the big companies need to talk to the boss and the boss's boss to get a decision made, we have a remarkably flat corporate structure that allows us to make big decisions quickly and efficiently.
Mindful Innovation
Not all progress is necessarily a step in the right direction. While we pride ourselves in accessing the cutting edge of technology, we also recognize that just because something's new doesn't mean it's innovative. You can't build an office building or renovate a restaurant on an Excel spreadsheet, and we think of relationships the same way: built the old-fashioned way, and built to last.
Commitment
If you're not in it for the long haul, why be there at all? We're utterly dedicated to getting the job done on time and in budget, with no excuses. The way we assess our own work is the way we think most customers would: by judging results. Over 60% of our business comes from repeat customers, who know from experience that we're completely focused on their satisfaction with our work.
